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11220 West Burleigh Street Suite 100, Wauwatosa, WI 53222, US

Project Summary Questionnaire

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What is your name?(Required)

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Who did you do the work for?

How did they contact you?

Call

Was this a referral?

Yes

What questions did they ask when they called?

What did you tell them you would do?

What did you uncover when you first met the customer?

Did you have to perform any analysis or diagnostics to uncover the issue? If so, how did you do this?

What service did you perform?

How is this service typically performed?

What tools or resources did you use to perform this service?

Why is this service needed?

Does it make sense to do preemptive service or preventative service to ensure that this particular service isn't needed? If so, what does that look like and do you offer that?

How long did it take?

How long does it normally take?

Are you faster than your competition?

How fast were you able to get to the customer and do their job?

Why did the customer call you?

Why were you a better fit to do the job than your competition?

What did the customer say when you were done? Did you ask for a testimonial or a referral?

Where did you do this work?

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